Digital performance is measured through two recognised business lenses: Value and Risk. Together, they define an organisation’s digital reputation, performance, and resilience.

Graded from A to E, to provide a clear snapshot of your current digital position (the lowest score in each area being represented here). A grade communicates your position instantly. The Value grade highlights where your site is underperforming and where improvement will have the greatest impact. The Risk grade identifies potential exposure that could affect compliance or reputation.